FAQ

Shipping & returns

Yes! Read all about shipping here. In a nutshell, we are first a brick-and-mortar, family-owned general store with a e-commerce side gig! We have a 48 lead time on all orders in addition to transit time. 

Our branded shipping boxes are 100% post consumer recycled content. We use paper cushion wrap as often as possible and re-purpose bubble wrap and packing peanuts when it's feasible. Read more about our Sustainability Efforts.

While returned food cannot be resold, we make every effort to work with customers to ensure their satisfaction. Please contact us if you are unhappy with your spice, blend, olive oil, blend or tea purchase. Non food items, accessories, tea ware, etc, are 100% returnable. No questions asked. For in-store purchases, simply come in the shop with your item. Contact us to make arrangements for your online purchase return.

Wholesale & Gifts

Our wholesale relationships are limited to custom blending for small operations. We are, at our core, a small, mom-and-pop shop. We work closely with restaurants, chefs and coffee shops to supply specialty, custom-blended items for their operations. Contact us for more information.

Yes! An online solution for corporate gifting is coming soon! In the meantime. please contact us for more information on corporate orders.

For folks in the Baton Rouge area, consider a cooking class or demo for your corporate celebration or team building. Give the gift of experiential learning! Contact store owner and chef Anne Milneck for more information.

We sell a wide variety of gift boxes including Oil & Balsamic Boxes and Spice Blend Boxes. However, gift boxes and gift trays can be customized in our Jefferson Highway location in Baton Rouge. Browse the store and tell us what you'd like to include in your gift box or gift tray. Better yet, chat with our staff and let us curate the perfect gift box or gift tray for your recipient. 

Subscription Boxes

Our C'est Si Bon Subscription Boxes are curated by store owner and chef, Anne. Each box includes full-sized Red Stick Spice products, Louisiana artisanal goods and a newsletter with a personal note from Anne, recipes and tips, and exclusive subscription-member-only coupons. As always, expect a little Lagniappe!  

You can sign up to receive a box for 1 month, 3 months, 6 months and 12 months. Just add it to your cart, tell us where to ship and we take care of the rest.

Yes! Our C'est Si Bon Subscription Boxes make a great gift. Just add the subscription of your choice to your shopping cart and input the gift recipient's address in the shipping form at checkout.

Spices

Whole spices are good for at least year; however, we recommend replacing ground spices after six months. That's the beauty of Red Stick Spice: you can buy as much or as little as you need. When shopping online, choose from 1oz, 3oz and filled jar sizes. At our Jefferson Highway store, you buy in bulk, in the exact measured quantities that you need. For best results, store spices in air-tight containers with tight-fitting lids. 

The options are truly endless! The best way is to just start! Sprinkle, drizzle and see what happens. Our blog has tons of inspiration. You can also type a product name in the search bar for recipes and tips on using the products. We also recommend you subscribe and listen to the Red Stick Spice podcast Smidgen for even more inspiration!

Tea

It's best to use your tea leaves within six months of purchase. Keep these dry, sealed tight and stored in a cool place.

Check out our Tea 101 page for everything you need to know about brewing and drinking tea! You can also follow us on Instagram. Store owner and tea sommelier, Anne, spills knowledge and recipes revolving around everything tea over on our IGTV Channel!

There is so much you can do with tea! From cocktails, mocktails, dessert and more, you can find easy-to-follow tea recipes on our blog. Store owner and tea sommelier, Anne, also spills knowledge and recipes revolving around everything tea over on our IGTV Channel!

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